What We Do

Innovating Healthcare Delivery

Within the SPARC Program, researchers address complex issues at Mayo Clinic and in the healthcare industry as a whole. Intriguing topics and questions that have been explored and re-imagined include:

• Integrated care delivery: What would it be like?
• Communication, understanding, satisfaction: What is the relationship among these three from a patient perspective?
• Exam rooms: How might patient-physician interactions improve through re-design?
• Appointment check-in: How can we better address patient needs when checking in at Mayo Clinic?
• Physical environment of a specialty practice: From patient waiting areas to physician workrooms, how do we optimize the space?
• Patient education: What are some of the unmet educational needs of Mayo Clinic's patients?